Tesla Powerwall 2 Compatibility Beta

Sapphire Solar were back this morning to reconnect our 2023 Powerwall 2 alongside the new Powerwall 3 + Expansion — the resolution we'd been waiting on since the Apr 13 install.

The catch: Tesla's compatibility firmware that lets a Powerwall 2 and a Powerwall 3 share a system isn't fully out yet. Sapphire arrived with a beta build, and we knew going in that we'd be among the first sites in the country to try it.

The morning went well. Covers off the gateway, off the PW3, fresh wiring runs to bring the PW2 back into the family. By 11 am the Tesla app was showing all three batteries — POWERWALL · 3x — pulling 2.8 kW out at 48% state of charge, with the system happily off-grid on a test run. 15 kW of sustained output, exactly what we'd been promised. Three years of Powerwall 2, now joined by a Powerwall 3 and a PW3 Expansion, all talking to each other.

It lasted about two hours.

By mid-afternoon the app was showing zero flow everywhere — solar 0 kW, home 0 kW, batteries 0 kW. I tried to manually push the system off-grid; it came back with "Couldn't Go Off-Grid — your system is having trouble disconnecting from the grid". I also tried cycling the batteries off and on again.

Several days later, we're still on grid and solar power only, with no automated battery flow. Solar generates fine. The house runs fine. But the new gear isn't being used — Tesla is investigating with Sapphire what the beta firmware tripped over.

This is the early-adopter price. We were one of the first sites in Australia to combine a Powerwall 2 with a Powerwall 3. I knew up front this would need some tweaking. The firmware will be back, and so will the batteries.

A follow-up will come once the system is back in full automated mode and we've watched it run a few full charge/discharge cycles.

Anyone else been on the receiving end of a beta firmware rollout — what went wrong, and how quickly did the vendor fix it?

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17 comments

  1. Not far away mate got a few sites running now
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    1. Good to hear. Are your sites on the stable firmware or the beta like ours? Ours ran beautifully for about two hours then dropped to zero flow, so I'm keen to know whether the later sites are holding up better.

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  2. I was going to ask are you part of the Beta trial? I've got 2 PW2 batteries and waiting on the PW3 and have requested to be part of the trial
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    1. Ash Cooke Not officially. The term “beta” was just tossed around informally by the installer.
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      1. Tesla Tripping ok, I'm still waiting to hear something. They asked if I wanted to participate in the trial

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      2. Sounds like you're in the same boat we were, that "still waiting to hear something" stage is the most frustrating part. Fingers crossed they slot you in soon. Two PW2s plus a PW3 will be a good test of the compatibility firmware. If you get on the trial, keep us posted on how it behaves. I'm curious whether they put new sites straight onto the beta or hold them for the stable build.

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  3. Can’t wait for part 3 of your report, Tesla Tripping! Is the stable firmware out now? How many days since any issues?
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    1. Richard Law Not yet. Five days so far.
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    2. Part 3 is up. The short version: it sat dead for about a week, then got sorted on 14 May with a fix I still can't fully explain, and it's behaved since. Full write-up here: https://www.facebook.com/Tesla.Tripping/posts/10562855973… — fingers crossed the general rollout firmware lands before your install on the 26th.

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      1. Tesla Tripping thanks! Would you mind letting me what firmware version pw2 and pw3 you are running atm? I hope mine upgrade to those! 😅

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      2. Turns out the three batteries are rolled into one "Powerwall 3 — 3 Units" entry in My Products, running firmware 26.10.3 4f924de8 — no separate PW2 line once it joined the new system. Full story, and the Tesla pilot-program notification I'd missed:

        https://www.facebook.com/Tesla.Tripping/posts/10612584701…

        Fingers crossed yours commissions onto the same build on the 26th.

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  4. Did they install a new gateway with the PW3, or is it the original gateway? I have a single PW2 and would love to expand it
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    1. Stephen Sizer Original gateway, but I think that requires the Gateway 2, not much older ones.
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      1. Tesla Tripping thanks. Pretty sure I've got a gateway 2 🤞🏻
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  5. Hey Tom Tesla Tripping, I just spoke to my installer for next week. They said with the current beta they do see an issue where the GW is constantly drawing 100W from the grid even though the home is using battery. Tesla told them yes they are aware of the issues but will be addressed in the final release in July. 26.26. Do you see that grid draw on yours? Ta

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    1. Just dug into our actual data and we are not seeing the constant draw. Five days of 5-minute readings since the 14 May fix landed, 96% of the in-battery minutes sit at exactly zero on the grid line. The Tesla iOS app shows 0.1 kW which looks like the rumour, but my direct-API readout and Enphase both call the same wires zero, so it is likely iOS-side rounding rather than a real continuous 100 W draw. Full write-up here:

      https://www.facebook.com/share/p/1DoUgz8vKC/

      Good intel about the 26.26 general release in July — that lines up with what Sapphire said when ours dropped onto the pilot build. Worth comparing notes once your install is in.

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      1. Tesla Tripping awesome thanks Tom! You also answered my question regarding pw2 version which is the same as pw3. Thanks mate
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